Advice NI Unlocks £107 Million in Support for Northern Ireland’s Vulnerable Households
In 2023/24, Advice NI and the independent advice network, a 66-member organisation, helped over 270,000 individuals access more than £107million in additional income, providing a crucial lifeline for those facing poverty and complex legal challenges.
As Northern Ireland’s largest advice charity, Advice NI plays a pivotal role in addressing the impacts of rising living costs, welfare changes and debt.
Often referred to as the ‘third emergency service’, the network’s support is critical as families struggle with economic uncertainty, mental health challenges, housing insecurity and immigration issues, including navigating the EU Settlement Scheme (EUSS) and eVisas.
"The world is experiencing profound transformations, and here in Northern Ireland, the pressures of financial instability are acutely felt’, said Bob Stronge, Advice NI CEO. ‘Access to justice is not just about legal advice; it’s about supporting people to secure their rights and vital services. Independent advice services have never been more critical. Our work helps individuals and families navigate these challenges take control of their lives, resolve disputes and access the help they need. We are proud to play a pivotal role in creating stability for those who need it most."
The majority of enquiries dealt with by the independent advice network are social security related, including support for Universal Credit recipients, both in and out of work; for disabled people and their carers and help for people struggling with the ongoing cost-of-living crisis.
Looking ahead, Advice NI has launched a bold three-year strategy aimed at expanding access to advice services, addressing recruitment and retention issues and embracing digital innovations to improve service delivery. The strategy prioritises collaboration and working together to ensure that vulnerable communities continue to receive the support they need, especially in the challenging socio-economic environment we face today.
As Northern Ireland faces increasing financial pressures, Advice NI remains steadfast in fighting poverty, promoting equality, and providing hope to those who need it most.
ENDS
For interview requests, contact Navigator Blue:
Grainne Glenny | g.glenny@navigatorblue.com | 075 35919879
Notes to Editors:
Advice NI’s Strategic Plan 2025-2028 available to view here.
Advice NI’s Annual Report Infographic available to view here