‘Advice NI were contacted by a client who was a single parent and seeking advice on whether they had continued entitlement to Working Tax Credit working 16hrs per week, or if they needed to claim Universal Credit.
Banks have been warned that it's "not fair" to automatically blame customers for money lost through a scam. Last year, customers transferred nearly £240m to fraudsters, only a quarter of which was refunded by financial firms.
Established in 2016, the Scamwise NI partnership now has over 30 members, each one sharing their own unique knowledge on how to protect the more vulnerable of our society.
Advice NI has dealt with 270,000 enquiries mostly related to social security issues. Food banks have grown from 2 operating in 2011 to at least 14 this year.
