‘Advice NI were contacted by a client who was a single parent and seeking advice on whether they had continued entitlement to Working Tax Credit working 16hrs per week, or if they needed to claim Universal Credit.
Advice NI is delighted to be awarded accreditation against the Investors in People Standard, demonstrating our commitment to realising the potential of our people.
Advice NI has dealt with 270,000 enquiries mostly related to social security issues. Food banks have grown from 2 operating in 2011 to at least 14 this year.
