News Articles

Advice NI Calls for urgent action to combat digital exclusion and protect vulnerable communities.

Advice NI is seeking to recruit volunteers from rural communities to deliver on a LINK funded project. As part of LINK's access to cash activities, LINK wishes to support and encourage digital inclusion in the UK, including through initiatives with selected groups and individuals.

Advice NI have partnered with SENAC to deliver a tailored Digital Skills programme for parents of children with additional needs.

We have published our latest briefing paper that contains updated information on the £600 Energy Bills Support Scheme.

Northern Ireland has the highest rate of non-internet users on these islands at 14.7% (Office of National Statistics, 2021. Digital 2021: Ireland).

Our Policy Team has published a briefing paper which outlines how the £600 Energy Support Scheme will be delivered in Northern Ireland.

This is such a difficult time for everyone across Northern Ireland, however it is a terrible time for those on the lowest incomes (both in and out of work) who have endured a decade of austerity.

The cost-of-living crisis is escalating in front of our eyes. Deaf and disabled people cannot wait for action to be taken. We have been severely impacted by the cost-of-living crisis. This is on top of extra costs that we as disabled people already face.

Advice NI, in partnership with the Special Educational Needs Advice Centre (SENAC), plan to support carers of children with learning difficulties to become more digitally included enabling them to engage with policy and decision makers and to access their rights and entitlements. Funded by the Department of Health, this project will support carers to learn the digital skills to go online safely and to access their rights and entitlements. We will be sharing more updates on this project in our next edition of Advice Matters.

Advice NI highlights importance of advice services as local government is about to undergo significant change. Ahead of changes to local government in Northern Ireland, Advice NI has called upon local Councils to ensure that the work of independent advice services is recognised and protected.

Advice NI leads delivery of independent advice services across the current Castlereagh Borough Council area. The service involves face to face service provision by advisors locally deployed to service the Castlereagh outreach venues. Appeal tribunal representation services and dedicated money advice services are in place, a dedicated Freephone line has been established and an email advice facility is also in place.

In April 2015, as part of the reform of local government in Northern Ireland the number of councils will be reduced from 26 to 11. There will be significant changes with the majority of households in Castlereagh merging with Lisburn City Council with 38% of the population of Castlereagh and 21% of Lisburn moving to the new Belfast City Council. The new Castlereagh and Lisburn Council area will have approximately 137,000 residents and approximately 56,000 households.

Speaking about the service, Bob Stronge Advice NI Chief Executive said:

“Independent advice services are much-needed and highly valued by people across Northern Ireland. Advice NI and member organisations have a proven track record in providing excellent advice services across the community and we acknowledge the support and commitment shown by Councils to advice services. We look forward to working with the new Councils post RPA to similarly ensure that independent advice remains a key community service moving forward.”

Advice NI has proved that technology isn’t just for the young. The organisation has just won an all-Ireland award for its older person’s digital inclusion project, Supporting Active Engagement, which is funded by Big Lottery Fund.