HMRC urges customers to file their Self Assessment tax returns ahead of the 31 January 2025 deadline to avoid a £100 late filing penalty. More than 7.4 million Self Assessment customers have already filed their tax return for the 2023 to 2024 tax year.
Advice NI Annual General Meeting calls for restoration of NI Executive to provide desperately needed local support as poorest households brace themselves for a winter of crisis and deprivation.
Implementing quality processes to ensure your organisation can met the Northern Ireland Advice Quality Standard (NIAQS) can be overwhelming as well as time consuming.
It has been another extremely busy year for Advice NI’s Quality team. In the current Covid climate, the Quality team has had to quickly adapt and develop an effective approach to a number of aspects of quality.
Triage is often the first point of contact into an organisation. It aims to improve access to services by effectively managing demand whilst also meeting clients’ needs and expectations.
Advice NI is keen to support our members in the delivery of high quality advice services and we are committed to working closely with all of our member organisations to help them prepare, achieve and maintain the Northern Ireland Advice Quality Standard (NIAQS).