News Articles

Hourglass (Safer Ageing), is Northern Irelands only charity dedicated to calling time on the harm, abuse & exploitation of older people. We deal with the very worst elements of physical, sexual, financial/economic, psychological, domestic abuse and neglect and we stand alone in this field, offering life-changing support to victims, their families and wider communities.

Advice NI would like to welcome ME Support NI to the advice network. M.E Support NI is run by Volunteers with direct experience of how M.E affects people’s lives. They provide information, support and practical advice for people (including children), families and carers affected by M.E (Myalgic Encephalomyelitis) and advocates on their behalf.

Implementing quality processes to ensure your organisation can met the Northern Ireland Advice Quality Standard (NIAQS) can be overwhelming as well as time consuming.

It has been another extremely busy year for Advice NI’s Quality team. In the current Covid climate, the Quality team has had to quickly adapt and develop an effective approach to a number of aspects of quality.
 

Triage is often the first point of contact into an organisation. It aims to improve access to services by effectively managing demand whilst also meeting clients’ needs and expectations.  

The Peer Review process is when an adviser’s work is quality assessed by either one or a group of advisers, of similar competence and skills.  

Do you want to make a difference in the lives of older people? Are you confident using technology? Can you spare 90 minutes per week for 10 weeks to improve the digital skills of a small group of participants.

If this sounds like you then we need your help. 

Advice NI, in partnership with our members, are delighted to announce that we are developing a sector wide Volunteering Strategy that will create a new function within Advice NI’s current services to oversee the development, growth and sustainability of volunteering across the network. 

Our vision is a just and equal society of confident, informed, active citizens who can assess their rights and entitlements. Help us achieve our vision.

To mark the achievements of our Theory of Change project that was funded by the Department for Communities we held an event at the Skainos Centre in Belfast on July 3rd 2019.

Do you want to help make a difference to people's lives by volunteering?